%0 Journal Article
%T Organization and Customer: Managing Design and Coordination of Services
%A Larsson, Rikard
%A Bowen, David E.
%A ,
%J Academy of Management Review
%V 14
%N 2
%P 213-233
%@ 0363-7425
%D 1989-04-01
%I Academy of Management
%~ DeepDyve