%0 Journal Article %T The personal selling process: A critical review and model %A Spiro, Rosann L. %A Perreault, William D. %A Reynolds, Fred D. %A , %J Industrial Marketing Management %V 5 %N 6 %P 351-363 %@ 0019-8501 %D 1976-12-01 %I Elsevier BV %~ DeepDyve