%0 Journal Article
%T Can AI chatbots help retain customers? Impact of AI service quality on customer loyalty
%A Chen, Qian
%A Lu, Yaobin
%A Gong, Yeming
%A Xiong, Jie
%J Internet Research
%V 33
%N 6
%P 2205-2243
%@ 1066-2243
%D 2023-11-27
%I Emerald Group Publishing Limited
%~ DeepDyve