%0 Journal Article %T Moderating effects of service separation on customer relationships with service firms %A Alhathal, Faisal T. %A Sharma, Piyush %A Kingshott, Russel P.J. %J Journal of Service Theory and Practice %V 29 %N 1 %P 71-92 %@ 2055-6225 %D 2019-04-23 %I Emerald Group Publishing Limited %~ DeepDyve