%0 Journal Article
%T Customer Satisfaction for Financial Services: The Role of Products, Services, and Information Technology
%A Krishnan, M. S.
%A Ramaswamy, Venkatram
%A Meyer, Mary C.
%A Damien, Paul
%J Management Science
%V 45
%N 9
%P 1194-1209
%@ 0025-1909
%D 1999-09-01
%I Edinburgh University Press
%~ DeepDyve