%0 Journal Article %T Consumers’ Responses to Negative Word‐of‐Mouth Communication: An Attribution Theory Perspective %A Laczniak, Russell N. %A DeCarlo, Thomas E. %A Ramaswami, Sridhar N. %J Journal of Consumer Psychology %V 11 %N 1 %P 57-73 %@ 1057-7408 %D 2001-01-01 %I Wiley Subscription Services, Inc., A Wiley Company %~ DeepDyve