%0 Journal Article %T A Role Theory Perspective on Dyadic Interactions: The Service Encounter %A Solomon, Michael R. %A Surprenant, Carol %A Czepiel, John A. %A Gutman, Evelyn G. %A , %J Journal of Marketing %V 49 %N 1 %P 99 %@ 0022-2429 %D 1985-01-01 %I SAGE Publications %~ DeepDyve