%0 Journal Article %T A systematic review of AI technology-based service encounters: Implications for hospitality and tourism operations %A Li, Minglong %A Yin, Dexiang %A Qiu, Hailian %A Bai, Billy %A , %J International Journal of Hospitality Management %@ 0278-4319 %D 2021-05-01 %I Elsevier BV %~ DeepDyve