%0 Journal Article %T Product warranties and postpurchase service a model of consumer satisfaction with complaint resolution %A Halstead, Diane %A Drge, Cornelia %A Bixby Cooper, M. %J Journal of Services Marketing %V 7 %N 1 %P 33-40 %@ 0887-6045 %D 1993-01-01 %I Emerald Group Publishing Limited %~ DeepDyve