%0 Journal Article
%T Measuring the Customer Experience in Online Environments: A Structural Modeling Approach
%A Novak, Thomas P.
%A Hoffman, Donna L.
%A Yung, Yiu-Fai
%J Marketing Science
%V 19
%N 1
%P 22-42
%@ 0732-2399
%D 2000-02-26
%I Edinburgh University Press
%~ DeepDyve