%0 Journal Article
%T Development and validation of an instrument for measuring Total Quality Service
%A Saravanan, R.
%A Rao, K.S.P.
%J Total Quality Management & Business Excellence
%V 17
%N 6
%P 733-749
%@ 1478-3371
%D 2006-07-01
%I Routledge
%~ DeepDyve