%0 Journal Article
%T Quality management as a driver of innovation in the service industry
%A González-Cruz, Tomás
%A Roig-Tierno, Norat
%A Botella-Carrubí, Dolores
%J Service Business
%V 12
%N 3
%P 505-524
%@ 1862-8516
%D 2018-01-04
%I Springer Berlin Heidelberg
%~ DeepDyve