%0 Journal Article %T Exploring soft TQM dimensions and their impact on firm performance: some exploratory empirical results %A Dubey, Rameshwar %A Gunasekaran, Angappa %J International Journal of Production Research %V 53 %N 2 %P 371-382 %@ 1366-588X %D 2015-01-17 %I Taylor & Francis %~ DeepDyve