%0 Journal Article %T Customer satisfaction analysis and preference prediction in historic sites through electronic word of mouth %A Nilashi, Mehrbakhsh %A Fallahpour, Alireza %A Wong, Kuan Yew %A Ghabban, Fahad %J Neural Computing and Applications %V 34 %N 16 %P 13867-13881 %@ 0941-0643 %D 2022-08-01 %I Springer London %~ DeepDyve