%0 Journal Article
%T The relationship between total quality management practices and operational performance
%A Samson, Danny
%A Terziovski, Mile
%J Journal of Operations Management
%V 17
%N 4
%P 393-409
%@ 0272-6963
%D 1999-06-01
%I Wiley Subscription Services, Inc., A Wiley Company
%~ DeepDyve