%0 Journal Article
%T Artificial intelligence in customer relationship management: literature review and future research directions
%A Ledro, Cristina
%A Nosella, Anna
%A Vinelli, Andrea
%J Journal of Business and Industrial Marketing
%V 37
%N 13
%P 48-63
%@ 0885-8624
%D 2022-12-19
%I Emerald Group Publishing Limited
%~ DeepDyve