%0 Journal Article %T The role of technology readiness in customers' perception and adoption of self‐service technologies %A Lin, ChrisJiun‐Sheng %A Hsieh, Pei‐ling %J International Journal of Service Industry Management %V 17 %N 5 %P 497-517 %@ 0956-4233 %D 2006-10-01 %I Emerald Group Publishing Limited %~ DeepDyve