%0 Journal Article
%T How Do AI-driven Chatbots Impact User Experience? Examining Gratifications, Perceived Privacy Risk, Satisfaction, Loyalty, and Continued Use
%A Cheng, Yang
%A Jiang, Hua
%J Journal of Broadcasting & Electronic Media
%V 64
%N 4
%P 592-614
%@ 1550-6878
%D 2020-10-01
%I Routledge
%~ DeepDyve