%0 Journal Article %T Total quality management: a critical literature review using Pareto analysis %A Bajaj, Shweta %A Garg, Ruchi %A Sethi, Monika %J International Journal of Productivity and Performance Management %V 67 %N 1 %P 128-154 %@ 1741-0401 %D 2018-01-08 %I Emerald Group Publishing Limited %~ DeepDyve