%0 Journal Article %T Costs and benefits of ISO 9000 series: a practical study %A Leung, K.N.Hareton %A Chan, C.C.Keith %A Lee, T.Y. %J International Journal of Quality & Reliability Management %V 16 %N 7 %P 675-691 %@ 0265-671X %D 1999-10-01 %I MCB UP Ltd %~ DeepDyve