%0 Journal Article %T Experts' Views About Defining Services Brands and the Principles of Services Branding %A de Chernatony, Leslie %A Dall'Olmo Riley, Francesca %A , %J Journal of Business Research %V 46 %N 2 %P 181-192 %@ 0148-2963 %D 1999-10-01 %I Elsevier BV %~ DeepDyve