TY - JOUR
AU - 
TI - Social CRM: How companies can link into the social web of consumers
JF - Journal of Direct Data and Digital Marketing Practice
DO - 10.1057/dddmp.2011.17
DA - 2011-07-01
UR - https://www.deepdyve.com/lp/unpaywall/social-crm-how-companies-can-link-into-the-social-web-of-consumers-06Ltuhww6M
DP - DeepDyve
ER -