TY - JOUR AU - Clifford, Jerry AB - In a joint case study, IBM and Continental Insurance evaluated the use of a new software development environment (called ITS) to implement a portion of an important Continental Insurance underwriting application. IBM and Continental's data-processing management jointly concluded that ITS (a) is fairly easy to learn and use; (b) substantially reduces application development time; (c) is capable of doing a range of Continental applications; and (d) produces applications that are easier to maintain over the years as usage patterns, insurance laws, and evolving technology require that these applications be changed. TI - Using ITS to Create an Insurance Industry Application: A Joint Case Study JF - Human-Computer Interaction DO - 10.1207/s15327051hci0804_1 DA - 1993-12-01 UR - https://www.deepdyve.com/lp/taylor-francis/using-its-to-create-an-insurance-industry-application-a-joint-case-08Xr2ZkXYd SP - 311 EP - 336 VL - 8 IS - 4 DP - DeepDyve ER -