TY - JOUR AU - TI - A critical examination of the ability of ISO 9000 certification to lead to a competitive advantage JF - Journal of Quality Management DO - 10.1016/s1084-8568(99)80095-9 DA - 1999-01-01 UR - https://www.deepdyve.com/lp/crossref/a-critical-examination-of-the-ability-of-iso-9000-certification-to-3gmoxqZi2v SP - 51 EP - 67 VL - 4 IS - 1 DP - DeepDyve ER -