TY - JOUR AU - Runde, Anne AB - RAINER BROMME, REGINA JUCKS & ANNE RUNDE BARRIERS AND BIASES IN COMPUTER-MEDIATED EXPERT-LAYPERSON-COMMUNICATION An overview and insights into thefield of medical advice 1. TWO VIGNETTES AND A SHORT INTRODUCTION The layperson seeking medical advice. Mr. Smith has watched a television program on health issues and is now wondering whether, since he has reached the age of 52, it is really necessary for him to give up butter in order to avoid a heart attack. At the next opportunity he asks his doctor. The doctor takes a blood sample but the results are inconclusive. As the doctor is pressed for time his explanations are not very clear and rather difficult for Mr. Smith to understand. So Mr. Smith is none the wiser. This is all the more puzzling for him because a friend of his of about the same age who has a similar life style received some very clear advice from his - different - doctor. However, this advice unfortunately was exactly the opposite of what Mr. Smith thought his doctor had told him. At this point Mr. Smith decides to get some more information from the Internet to help him solve his problem. He finds a mass of TI - Barriers and Biases in Computer-Mediated Knowledge Communication: Barriers and Biases in Computer-Mediated Expert-Layperson-Communication DA - 2005-01-01 UR - https://www.deepdyve.com/lp/springer-journals/barriers-and-biases-in-computer-mediated-knowledge-communication-4V5BFrpDUa DP - DeepDyve ER -