TY - JOUR
AU1 - Herda, Ellen A.
AU2 - Messerschmitt, Dorothy S.
AB - Based on the work of Jurgen Habermas, languageand communication and ways to move from wordsto communicative action in the businessenvironment are discussed. Information is not thebasis of communication. Rather, it is language andunderstanding. Language operates on two levels,a technical or linguistic level and a social orcommunicative level. The latter leads tointerpersonal relationships and communicativeaction which provide the context for critique,change, and organisational competitiveness. Theways for managers to develop communicativecompetence among members of an organisationare considered.
TI - From Words to Actions Communication for Business Management
JF - Leadership & Organization Development Journal
DO - 10.1108/01437739110144672
DA - 1991-01-01
UR - https://www.deepdyve.com/lp/emerald-publishing/from-words-to-actions-communication-for-business-management-8ASRP8Zlcn
SP - 23
EP - 27
VL - 12
IS - 1
DP - DeepDyve
ER -