TY - JOUR AU - Park, In, Cheol AB - Downloaded from http://journals.lww.com/simulationinhealthcare by BhDMf5ePHKbH4TTImqenVJ2toCr/9wZZjwPUWvYES9lBjFbu9i0DAnSw4JagSjiU on 10/30/2020 Empirical Investigations Development of Emergency Department Load Relief AreaVGauging Benefits in Empirical Terms Introduction: The primary goal of this investigation was to develop a simulation Farrukh Rasheed, MS; model to evaluate the various internal and external factors affecting patient flow and crowding in the emergency department (ED). In addition, a few recommendations are Young Hoon Lee, PhD; proposed to reconfigure the patient flow to improve ED capacity while maintaining service quality. Seung Ho Kim, PhD; Methods: In this research, we present a simulation study conducted in the ED at the ‘‘S Hospital’’ located in Seoul. Based on patient flow data and process analysis, a simu- In Cheol Park, PhD lation model of patient throughput in the ED has been developed. We evaluated simulations of diverting the specific patient load in the light of our proposed recom- mendations to a separately managed area named as the ED load relief area (ED-LRA) and analyzing potential effects on overall length of stay (LOS) and waiting time (WT). Results: What-if analyses have been proposed to identify key issues and investigate the improvements as per our proposed recommendations. The simulation results suggest that specific patient load diversion TI - Development of Emergency Department Load Relief Area—Gauging Benefits in Empirical Terms JF - Simulation in Healthcare DO - 10.1097/SIH.0b013e31825ded80 DA - 2012-12-01 UR - https://www.deepdyve.com/lp/wolters-kluwer-health/development-of-emergency-department-load-relief-area-gauging-benefits-98K8nQz422 SP - 343 VL - 7 IS - 6 DP - DeepDyve ER -