TY - JOUR
AU - 
TI - Human vs. AI: Understanding the impact of anthropomorphism on consumer response to chatbots from the perspective of trust and relationship norms
JF - Information Processing & Management
DO - 10.1016/j.ipm.2022.102940
DA - 2022-05-01
UR - https://www.deepdyve.com/lp/crossref/human-vs-ai-understanding-the-impact-of-anthropomorphism-on-consumer-A0z7dBagFI
SP - 102940
VL - 59
IS - 3
DP - DeepDyve
ER -