TY - JOUR
AU - KOLB, DEBORAH M.
AB -  INDUSTRIALRELATIONS, 20, No. 1(Winter 1981). 1981 by the Regents of the University of California. Vol. 0019/8676/81/215/1/$1.00 2 / DEBORAH KOLB M. tives) matches a mediator’s perspective while he is at work on a case. If we take the predictive power of this model as an indicator of its match to practice, the answer would have to be no! An alternative approach to building theory about mediation involves recognizing the artistic and strategic essence of mediation and the pivotal role of the mediator, who as a social actor consciously defines his role in the case and shapes the process to fit his own instrumental and expressive objectives (Mead, 1934; Goffman, 1959; Blumer, 1969). The object of this approach is to see the process from the mediator’s viewpoint, to learn the bases upon which he interprets case situations, and then to infer how, when, and why he takes the actions he does. Further, since the majority of fulltime labor mediators are employed by government agencies, the study of their practice can best be accomplished by comparisons not just among the individual practitioners but across agencies, cases, and settings as well. This article presents an overview of a participant-observation study of 
TI - Roles Mediators Play: State and Federal Practice
JF - Industrial Relations
DO - 10.1111/j.1468-232X.1981.tb00178.x
DA - 1981-01-01
UR - https://www.deepdyve.com/lp/wiley/roles-mediators-play-state-and-federal-practice-DJ5NWmjLLG
SP - 1
VL - 20
IS - 1
DP - DeepDyve
ER -