TY - JOUR AU - Arnott,, John AB - Abstract Groupware is designed to provide opportunities for physically dispersed computer users to co-operate in a manner akin to a face-to-face meeting. Little is understood, however, of the factors that might influence its success. One possible factor is ‘floor control’, or turntaking, which is an important feature of face-to-face meetings. The paper describes experiments designed to examine the importance of turn-taking in computer-mediated communications, in comparison with face-to-face conversations, and considers means whereby turntaking behaviour, and hence the effectiveness of groupware, can be improved. This content is only available as a PDF. © 1994 Butterworth-Heinemann Ltd TI - Studies of turn-taking in computermediated communications JF - Interacting with Computers DO - 10.1016/0953-5438(94)90022-1 DA - 1994-06-01 UR - https://www.deepdyve.com/lp/oxford-university-press/studies-of-turn-taking-in-computermediated-communications-DOb0LXGnIs SP - 151 EP - 171 VL - 6 IS - 2 DP - DeepDyve ER -