TY - JOUR
AU - McCroskey, James C.
AB - The construct of Management Communication Style (MCS), presumed to be a product of the organization's leadership style and the supervisor's communication style, was advanced as a theoretical predictor of employee satisfaction. It was found that MCS could be consistently and reliably measured and that MCS was linked in a linear fashion to employee satisfaction. As MCS becomes more subordinate-centered and interactive, employee satisfaction is increased. Because of the causal pattern implied, it is argued that future research involving intervention to alter MCS and study effects on employee satisfaction is justified.Supplementary findings indicated that employee satisfaction is also linked to the employee's perception of her/his supervisor's tolerance for disagreement and the innovativeness of both the organization and the employee.
TI - Management Communication Style, Tolerance for Disagreement, and Innovativeness as Predictors of Employee Satisfaction: A Comparison of Single-Factor, Two-Factor, and Multiple-Factor Approaches
JF - Annals of the International Communication Association
DO - 10.1080/23808985.1979.11923771
DA - 1979-12-01
UR - https://www.deepdyve.com/lp/oxford-university-press/management-communication-style-tolerance-for-disagreement-and-E5IGINioGI
SP - 359
EP - 373
VL - 3
IS - 1
DP - DeepDyve
ER -