TY - JOUR
AU - Johnson, Gerry
AB - The tendency for intended strategies to lead to unintended consequences is well                 documented. This longitudinal, real-time analysis of planned change implementation                 provides an explanation for this phenomenon. We focus on the social processes of                 interaction between middle managers as change recipients as they try to make sense                 of the change interventions. We show the extent to which lateral, informal processes                 of inter-recipient sensemaking contribute to both intended and unintended change                 outcomes, and therefore the unpredictable, emergent nature of strategic change. The                 findings raise the issue of the extent to which it is possible to manage evolving                 recipient interpretations during change implementation.
TI - From Intended Strategies to Unintended Outcomes: The Impact of Change                 Recipient Sensemaking
JF - Organization Studies: An international multidisciplinary journal devoted to the Studies of organizations, organizing, and the organized in and between societies
DO - 10.1177/0170840605054624
DA - 2005-11-01
UR - https://www.deepdyve.com/lp/sage/from-intended-strategies-to-unintended-outcomes-the-impact-of-change-G8FeLYA6Xj
SP - 1573
EP - 1601
VL - 26
IS - 11
DP - DeepDyve
ER -