TY - JOUR AU - TI - Understanding the impact of digital service failure on users: Integrating Tan’s failure and DeLone and McLean’s success model JF - International Journal of Information Management DO - 10.1016/j.ijinfomgt.2020.102119 DA - 2020-08-01 UR - https://www.deepdyve.com/lp/unpaywall/understanding-the-impact-of-digital-service-failure-on-users-Heby0UZ3lp DP - DeepDyve ER -