TY - JOUR AU - Schroeder, Dean M. AB - 3S Training, Continuous Improvement, and Human Relations: The U.S. TWI Programs and the Japanese Management Style Alan G. Robinson Dean M. Schroeder Edwards Deming, Joseph Juran, and other American experts have rightfuHy earned their place in the his- W • tory books for their signilicant contributions to the industrial development of Japan. However, the U.S. Training Within Industries (TWl) programs, installed in Japan by the Occupation authorities after World War II, may well have been even more influential. At least ten million Japanese managers, supervisors, and workers are graduates of the TWI programs or one of their many derivative courses, all of which remain in wide use in Japan in 1992. TWI has indeed had a strong influence on Japanese management thought and practice: a number of management practices thought of as "Japanese" trace their roots to TWI. The TWI programs were developed in the United States fifty years ago. They were designed to playa major role in boosting industrial production to the levels required to win the Second World War. Even though TWI did this very successfully, after the war the programs' usage dropped off until, in 1992, they are hardly used or even known in the United TI - Training, Continuous Improvement, and Human Relations: The U.S. TWI Programs and the Japanese Management Style JF - California Management Review DO - 10.2307/41166721 DA - 1993-01-01 UR - https://www.deepdyve.com/lp/sage/training-continuous-improvement-and-human-relations-the-u-s-twi-Izeh8mlzZ6 SP - 35 EP - 57 VL - 35 IS - 2 DP - DeepDyve ER -