TY - JOUR AU - TI - Impacts of digitization on operational efficiency in the banking sector: Thematic analysis and research agenda proposal JF - International Journal of Information Management Data Insights DO - 10.1016/j.jjimei.2024.100230 DA - 2024-04-01 UR - https://www.deepdyve.com/lp/unpaywall/impacts-of-digitization-on-operational-efficiency-in-the-banking-LW10HYADEO DP - DeepDyve ER -