TY - JOUR AU - TI - An empirical investigation of Web site characteristics, consumer emotional states and on-line shopping behaviors JF - Journal of Business Research DO - 10.1016/s0148-2963(03)00143-7 DA - 2005-04-01 UR - https://www.deepdyve.com/lp/crossref/an-empirical-investigation-of-web-site-characteristics-consumer-N20Fnnj6Lv SP - 526 EP - 532 VL - 58 IS - 4 DP - DeepDyve ER -