TY - JOUR
AU - Saholsky, Robert M.
AB -  Simulation models are a practical tool for reengineering and redesigning processes and workflows, because they infuse management discussions with the quantitative data needed for sound decision making. The Government Printing Office's use of a discrete–event simulation model helps illustrate the tool's potential to increase revenue, improve customer service, and optimize resource utilization in the area of telephone ordering. 
TI - Reengineering Through Simulation Modeling
JF - Information Systems Management
DO - 10.1080/10580539708907061
DA - 1997-01-01
UR - https://www.deepdyve.com/lp/taylor-francis/reengineering-through-simulation-modeling-OvN2C2PBAZ
SP - 61
EP - 66
VL - 14
IS - 3
DP - DeepDyve
ER -