TY - JOUR
AU - Jurma, William E.
AB - The decision-making interaction of a health maintenance organization's staff and a telephone company's sales consultants was analyzed. Audiotapes of two 1-hr. meetings required for a consensus decision regarding upgrading of the organization's communications system were transcribed. Discussants' speaking turns were classified by raters into one of the following content categories, Information Giving, Requests for Information, Opinion Giving, Requests for Opinion, Communication Facilitators, Communication Inhibitors, and Metadiscussional Statements. Results demonstrated the existence of patterns with regard to both the frequency of particular types of statement (distributional structure) and the ordering of types of statement (sequential structure). Patterning varied between the two meetings.
TI - Distributional and Sequential Communication Structure: A Case Study in Organizational Decision-Making: 
JF - Psychological Reports
DO - 10.2466/pr0.1981.48.1.279
DA - 2016-09-01
UR - https://www.deepdyve.com/lp/sage/distributional-and-sequential-communication-structure-a-case-study-in-SP90O10Byq
SP - 279
EP - 284
VL - 48
IS - 1
DP - DeepDyve
ER -