TY - JOUR AU1 - Thompson, Harvey AB - It's easy to say the customer is king, but harder to walk the talk. Here's how leadingedge companies are dealing with customers, and the lessons they're learning from them. TI - Marketing Strategies JF - Journal of Business Strategy DO - 10.1108/eb039946 DA - 1998-04-01 UR - https://www.deepdyve.com/lp/emerald-publishing/marketing-strategies-XkzYT4X3NC SP - 16 EP - 21 VL - 19 IS - 4 DP - DeepDyve ER -