TY - JOUR
AU1 - Gordon Rabey
AB - Purpose – The paper seeks to create an awareness that by adopting the designation of frontline manager the position should now be demonstrating a more significant contribution from merely supervising work to a wider concern for organisational effectiveness and productivity. Design/methodology/approach – The paper considers ways by which benefit and gains might be achieved by greater voluntary input from the workforce, thereby achieving better cost‐cutting results. Findings – The main finding is the realisation of the latent value of natural teams if their involvement is encouraged and recognised. Originality/value – The latent value of natural teams exists and can be encouraged.
TI - The potential of the frontline manager
JF - Industrial and Commercial Training
DO - 10.1108/00197850810868667
DA - 2008-04-18
UR - https://www.deepdyve.com/lp/emerald-publishing/the-potential-of-the-frontline-manager-ZwMW5tvq4G
SP - 156
EP - 161
VL - 40
IS - 3
DP - DeepDyve
ER -