TY - JOUR AU1 - Shostack, G. Lynn AB - Service marketing, to be effective and successful, requires a mirror-opposite view of conventional “product” practices. TI - Breaking Free from Product Marketing JF - Journal of Marketing DO - 10.1177/002224297704100219 DA - 1977-04-01 UR - https://www.deepdyve.com/lp/sage/breaking-free-from-product-marketing-qJyk8obySB SP - 73 EP - 80 VL - 41 IS - 2 DP - DeepDyve ER -