TY - JOUR
AB - International Journal of Science and Research (IJSR) ISSN (Online): 2319-7064 Index Copernicus Value (2013): 6.14 | Impact Factor (2015): 6.391 Impact of ISO 9000 Certification on TQM Practices: Empirical Study in Ethiopian Manufacturing Companies 1 2 Dr. R. Satya Raju , Haile Yeshanew Baye Professor and Research Director, Dept. of Commerce & Management Studies, Andhra University, Visakhapatnam – 530003 PhD Scholar, Dept. of Commerce & Management Studies, Colleges of Arts and Commerce, Andhra University, Visakhapatnam – 530003 Abstract: ISO 9000 certification is one of the most widely accepted quality assurance systems in world-wide. The primary objective of this study is to examine the relationship between ISO 9000 certification and the levels of total quality management practices of medium and large manufacturing firms in Ethiopia. The design of this research has quantitative approach. Both ISO9000 certified and non- certified firms are included in the survey. From 300 sampled medium and large manufacturing firms a total of 122 valid responses were received. The collected data were analyzed using descriptive analysis such as mean and standard deviation.Inferential statistics was done through T-test.The findings indicate that ISO 9000 certified companies show higher levels of total quality management practices in top management leadership, supply 
TI - Impact of ISO 9000 Certification on TQM Practices: Empirical Study in Ethiopian Manufacturing Companies
JF - International Journal of Science and Research (IJSR)
DO - 10.21275/v5i5.nov163543
DA - 2015-05-05
UR - https://www.deepdyve.com/lp/unpaywall/impact-of-iso-9000-certification-on-tqm-practices-empirical-study-in-ufzepmjIj4
DP - DeepDyve
ER -