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Emergency Communication Challenges in Response to Hurricane Katrina: Lessons from the Centers for Disease Control and Prevention

Emergency Communication Challenges in Response to Hurricane Katrina: Lessons from the Centers for... In response to Hurricane Katrina's extensive destruction and related public health threats, the Centers for Disease Control and Prevention (CDC) deployed more than 1,000 staff to its emergency operations center and to affected areas. Among them were members of CDC's Emergency Communication System. This paper describes the strategies and tactics used by health communication specialists during the pre-event, response, and post-event stages to address a range of emergency communication exigencies. It highlights three difficult challenges for CDC communication specialists during Hurricane Katrina: rapid dissemination of health messages; adaptation of health messages for diverse audiences, locations, and circumstances; and phasing of key risk messages during the emergency response. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Applied Communication Research Taylor & Francis

Emergency Communication Challenges in Response to Hurricane Katrina: Lessons from the Centers for Disease Control and Prevention

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References (19)

Publisher
Taylor & Francis
Copyright
Copyright The United States Government has retained certain worldwide rights in this work and it is published with permission.
ISSN
1479-5752
eISSN
0090-9882
DOI
10.1080/00909880601065649
Publisher site
See Article on Publisher Site

Abstract

In response to Hurricane Katrina's extensive destruction and related public health threats, the Centers for Disease Control and Prevention (CDC) deployed more than 1,000 staff to its emergency operations center and to affected areas. Among them were members of CDC's Emergency Communication System. This paper describes the strategies and tactics used by health communication specialists during the pre-event, response, and post-event stages to address a range of emergency communication exigencies. It highlights three difficult challenges for CDC communication specialists during Hurricane Katrina: rapid dissemination of health messages; adaptation of health messages for diverse audiences, locations, and circumstances; and phasing of key risk messages during the emergency response.

Journal

Journal of Applied Communication ResearchTaylor & Francis

Published: Feb 1, 2007

Keywords: Health Communication; Emergency Communication; Hurricane Response; Chaos Theory

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