Get 20M+ Full-Text Papers For Less Than $1.50/day. Start a 7-Day Trial for You or Your Team.

Learn More →

Implementing KM – a balanced score card approach

Implementing KM – a balanced score card approach In today's fast changing and non-linear business environment the only way to gain competitive advantage is by managing intellectual capital, which is more commonly known as knowledge management (KM). There are basically three broad objectives of KM: leveraging the organisation's knowledge; creating new knowledge or promoting innovation; and increasing collaboration and hence enhancing the skill level of employees. The most common KM programme involves development of a knowledge repository, and forming and nurturing of the communities of practice. These two, jointly, address all the three objectives of KM. Many organisations are embracing KM but few of them are able to implement it successfully to see the benefits. Implementation of KM is a strategic process and needs careful target setting and review. Organisations, which use balanced scorecard for strategy deployment, can effectively implement KM in their organisation by developing and deploying a KM index. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Knowledge Management Emerald Publishing

Implementing KM – a balanced score card approach

Ravi Arora
Journal of Knowledge Management , Volume 6 (3): 10 – Aug 1, 2002
Download PDF
10 pages

Loading next page...
 
/lp/emerald-publishing/implementing-km-a-balanced-score-card-approach-16sUl4Geu5

References (5)

Publisher
Emerald Publishing
Copyright
Copyright © 2002 MCB UP Ltd. All rights reserved.
ISSN
1367-3270
DOI
10.1108/13673270210434340
Publisher site
See Article on Publisher Site

Abstract

In today's fast changing and non-linear business environment the only way to gain competitive advantage is by managing intellectual capital, which is more commonly known as knowledge management (KM). There are basically three broad objectives of KM: leveraging the organisation's knowledge; creating new knowledge or promoting innovation; and increasing collaboration and hence enhancing the skill level of employees. The most common KM programme involves development of a knowledge repository, and forming and nurturing of the communities of practice. These two, jointly, address all the three objectives of KM. Many organisations are embracing KM but few of them are able to implement it successfully to see the benefits. Implementation of KM is a strategic process and needs careful target setting and review. Organisations, which use balanced scorecard for strategy deployment, can effectively implement KM in their organisation by developing and deploying a KM index.

Journal

Journal of Knowledge Management – Emerald Publishing

Published: Aug 1, 2002

Keywords: Management; Strategy; Measurement

There are no references for this article.