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Due the nature of the industry, hospitality workers often face work-family conflict (WFC) issues. If not managed properly, WFC can produce many detrimental consequences, including decreased employee performance, job dissatisfaction, lateness, absenteeism, and high turnover. This article synthesizes pertinent WFC literature and explicates a series of measures for reducing WFC in hospitality firms. Future research directions are also identified.
Journal Of Human Resources In Hospitality & Tourism – Taylor & Francis
Published: Jun 25, 2009
Keywords: Hospitality management; hotel management; hotel human resources; work-family conflict
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