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- Publisher
- SAGE
- Copyright
- © 2001 Association for Information Technology Trust
- ISSN
- 0268-3962
- eISSN
- 1466-4437
- DOI
- 10.1080/02683960110063645
- Publisher site
- See Article on Publisher Site
Abstract
The International Multifoods company (IMC) confronted a series of crises in the 1990s that are described in this case. The Renaissance information system, which was intended to bring enormous cash flow to IMC's subsidiary, Vending Services of America (VSA), was behind schedule and over budget. Furthermore, VSA was experiencing serious managerial problems. IMC had cash flow problems that were reaching crisis levels due to, among other things, economic volatility in Venezuela where IMC had a major food business. IMC struggled with organization structure issues and was pressed by its investors to reorganize. As Renaissance-related and other problems brewed within VSA, the CEO of IMC resigned, and an interim CEO had to step in and somehow move the company out of the crises at hand.
Journal
Journal of Information Technology – SAGE
Published: Sep 1, 2001