/lp/american-psychological-association/the-changing-workforce-job-stress-and-psychological-distress-dScwRySOBR
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D. Commerce (1978)
Statistical abstract of the United States
- Publisher
- American Psychological Association
- Copyright
- Copyright © 1997 American Psychological Association
- ISSN
- 1076-8998
- eISSN
- 1939-1307
- DOI
- 10.1037/1076-8998.2.2.99
- Publisher site
- See Article on Publisher Site
Abstract
The change in the United States from a manufacturingeconomy to a service economy has important implications fortheoretical models of the relationships between job characteristicsand workers' psychological distress. A sample of 600 men and womenemployed full-time were recruited to test 2 theoretical models. Thejob demand–control model posits that jobs that are both highin job demands and low in decision latitude are associated withgreater psychological distress. The job demand–service modelposits that jobs that are high in job demands and low in service toothers are associated with greater psychological distress. Resultsshow that the job demand–control model is a significantpredictor of psychological distress among employees in themanufacturing industry, whereas the job demand–service modelis a significant predictor of psychological distress among employeesin the services industries.
Journal
Journal of Occupational Health Psychology – American Psychological Association
Published: Apr 1, 1997